Help Topics

To order a fractal print:
Simply choose a fractal from the galleries, select the size and type of print you want to order, and click 'add to shopping basket'. Your shopping basket should appear in a new browser window or tab.

To order greetings cards:
Go to the greetings cards page and select the type of card you want to buy. A description of the product should appear, along with some options. Select the fractal you want on the card and the design (if applicable), and click 'add to shopping basket'. Your shopping basket should appear in a new browser window or tab.

The shopping basket:
You can open your shopping basket at any time by clicking 'view basket' at the top right of the page.
To change the quantity of an item in your shopping basket, alter the number in the quantity box and click 'update cart'.
To remove an item from your shopping basket, select the 'remove' check box then click 'update cart'.

Checkout:
When you have finished shopping, open your shopping basket if it is not already open. Check the contents and click 'proceed to checkout'.
If you already have a PayPal account then log in. Otherwise, follow the instructions to enter your address and payment details.

PayPal is a service that allows payments and money transfers to be made through the Internet. Setting up a personal PayPal account is quick and free. You do not need to set up a PayPal account to order from Fractal Factory, though you will be given the option to do so when you complete the transaction. Paying by PayPal is safe: your credit/debit card details are processed securely by Paypal using the latest encryption technology.

Fractal Factory holds a verified UK business account with PayPal.